Published content from Applications & Infrastructure
Updated: 2 hours 7 min ago
Read this Executive Brief to understand how Info-Tech’s intake, approval, and prioritization methodology systemically enables you to approve and undertake only the right projects that you have capacity to deliver.
Optimize Project Intake, Approval, and Prioritization – Phase 1: Set Realistic Goals for Optimizing Process
This phase of the blueprint, Optimize Project Intake, Approval, and Prioritization, will help you pilot a scorecard for objectively determining project value, and then examine your current state of project intake to set realistic goals for optimizing the process.
Use this tool to help you develop a prototype for a scorecard to determine project value.
Use this template to document your project intake, approval, and prioritization workflow in a swim-lane flowchart format.
This phase of the blueprint, Optimize Project Intake, Approval, and Prioritization, will help you take a deeper dive to ensure that the portfolio of projects is best aligned to stakeholder needs, strategic objectives, and resource capacity.
Use the Benefits Commitment Form Template to document your project sponsor's approval and a high-level commitment to major benefits.
Use this tool to conduct a high-level analysis of a technology's readiness for adoption based on your organization's needs.
Use Info-Tech’s Intake Process Pilot Plan Template to help define the scope of your pilot and set appropriate goals for the test-run of your new processes.
Use the Intake and Prioritization Impact Analysis Tool to analyze the effects of project intake process change across the organization, and to assess the likelihood of adoption in order to formulate your communication plan.
This monthly recording covers topics such as cyber threat and regulatory trends, nation states, cybercriminals, and hacktivists campaigns, data breaches, control strategies, and exposure to vulnerabilities to help you better understand the cybersecurity impact to business.
Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.
This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.
Develop an IT Infrastructure Services Playbook – Phase 1: Define and Prioritize Infrastructure Services
This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you define and prioritize infrastructure services.
Use this tool to standardize the delivery of high-demand infrastructure services.
Develop an IT Infrastructure Services Playbook – Phase 2: Build Workflows and an Infrastructure Services Playbook
This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you build workflows and an infrastructure services playbook.
Use this template to develop the first iteration of your service delivery process.
Develop an IT Infrastructure Services Playbook – Phase 3: Identify Costs and Mature Service Delivery Capabilities
This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you identify costs and mature service delivery capabilities.
Use this tool to estimate the cost of repeatable infrastructure services.
Build a mind map of the services offered by IT Infrastructure & Operations based on this example.
Read this Executive Brief to understand how infrastructure alignment with business value will improve the organization at operational, tactical, and strategic levels.